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Laurel&Lace

A little reassurance

Your questions, thoughtfully answered.

From your first appointment to bringing your gown home, here are the details to help you feel prepared. If you need something more personal, we are just a call away.

Your visit

What makes Laurel&Lace different?

Our exclusive in-house gowns are designed in Dubai for Laurel&Lace. In our Sandy Springs boutique, you can explore the collection in a private, one-hour appointment with a stylist focused on you. There is room to ask questions, discover your style, and decide at your own pace.

How do I book an appointment?

Choose an available time on our appointment page. Your booking is confirmed online, and you will receive an email confirmation and a pre-appointment questionnaire.

Same-day appointments are often available. If you cannot find a suitable time, call 404-692-7618.

What are your hours? Are walk-ins welcome?

Regular boutique hours are Monday through Saturday, 10 AM–6 PM. Walk-ins are welcome 2–4 PM, Monday through Saturday, with appointments prioritized. Sundays are by appointment only.

Need a private appointment outside the calendar? Call us and we will do our best to arrange a time.

What should I expect at my appointment?

Your private, one-hour appointment is a chance to explore shapes, fabrics, and details with your stylist. Bring inspiration if you have it, or come with an open mind. Wear undergarments you feel comfortable trying gowns in.

Where is the boutique?

Find us at 130 Allen Rd NE, Suite D, Atlanta, GA 30328, in Sandy Springs. Visit our Contact page for directions and ways to reach us.

Do you offer virtual appointments?

We do not currently offer virtual appointments. Please contact us with questions before planning your visit.

Gowns, pricing & fit

How much do your wedding gowns cost?

Most gowns are $1,800–$4,200. A few styles fall below that range. You can view individual gown prices in our collection, and we will help you explore options that suit your budget.

Can I take a gown home the same day?

Every current sample is available to purchase off the rack at 20% off, subject to availability and fit. Sample gowns are sold AS-IS and are final sale. We will help you inspect the gown and discuss any alterations before purchase.

Do you have sample discounts?

Yes. Every current sample is offered at 20% off, subject to availability and fit. You do not need to wait for a separate sample-sale event.

Do you offer fully custom gowns?

Yes. If you have a particular design in mind, talk with us about a fully custom gown. These projects are quoted individually based on the design and details.

How do I know my bridal size?

Bridal sizing can differ from everyday clothing. Our size chart is a useful starting point, and we will help with measurements when you find your gown. Current boutique samples are bridal sizes 6–10; made-to-order gowns can be produced in your size.

How much are veils?

Veils typically range from $125–$400, depending on length, fabric, and detail. Custom veils start at $500.

What other accessories do you offer?

We offer veils, tiaras, belts, and jewelry. If you have something specific in mind, mention it to your stylist. Not every accessory is displayed in the boutique.

Ordering & aftercare

How long does a made-to-order gown take?

Allow approximately 12–16 weeks for production and arrival, plus time for alterations. We recommend shopping 6–9 months before your wedding when possible. Samples can be purchased to take home the same day.

Are rush orders available?

Rush orders may be available from six weeks, depending on the gown and production availability. Additional fees apply. Contact us with your wedding date so we can confirm realistic options.

What is your payment policy?

Made-to-order gowns require a 50% deposit when you order, with the remaining balance due upon arrival and delivery. Sample gowns require payment in full upon delivery.

Do you offer alterations?

Alterations are referred to local specialists rather than completed in-house. Allow approximately 4–8 weeks for tailoring. We can help connect you with an alterations professional, including JC Alterations at 220 Sandy Springs Cir, Suite 145, Atlanta, GA 30328.

What is your return policy?

Gowns are final sale. Please read our Return & Exchange Policy for the complete terms, accessory exceptions, and requirements for reporting an incorrect or defective item.

What if an item is incorrect or defective?

If an item differs from what was ordered in size, color, or style, or has a defect, our policy provides for review and repair or replacement through our production team. Notify us within 48 hours of receipt and provide supporting photos. See the complete policy for details.

How should I care for my gown?

Follow the instructions supplied with your gown and consult a bridal cleaning specialist before treatment. Our gown care guide covers handling, cleaning, and storage.